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“Sound the alarm! I need the latest…”

The term “communication” can be defined or interpreted in a number of ways. For some of us, any exchange of information is a relief and satisfactory, but for others, we long for and are seeking means for more effective communication. policyIQ provides that means for compliance and testing groups all over the country and the world.

Many policyIQ clients have testers carrying out their tests in a wide span of geographic locations and all of their information needs to be tracked and conveyed, often, to a handful of strategically placed leads and eventually to a central location or SOX Project Management Office. Before procuring policyIQ, most organizations use a combination of Excel files, Word documents and email to communicate and pass information back and forth to each other.

 

“Does anyone know the status of TFC-492? Has it been tested? Re-tested? Moved beyond first review? How did it perform? When can we expect to receive it? Does anyone know who has that latest version of the Test and supporting information? Can you help me to update our master spreadsheet with the latest information before our meeting in the morning?”

 

This reminds me of one of those old Looney Tunes episodes where they sound the alarm and all the cars respond all at once, going in all directions and crashing into each other!  Using email to communicate across a large organization working through hundreds of tests, there will absolutely be some overlooked emails and some poor and inaccurate information will undoubtedly—and mistakenly—be passed along.

Enter a web-based, relational database that is centrally accessible allowing for group development of content, with editing and viewing security always to the master version of any document with simple and powerful reporting capability—in a word: policyIQ.

At any point in time, testers, reviewers and compliance officers can log in, look up the status of tests and analyze that status from a number of perspectives by simply adjusting the filters on a report. No need for that email to be broadcast to the team. No need to gather spreadsheets from the team to regularly update some master list. All of the necessary information can be easily reported on and presented in a moment’s notice.

If you have questions about setting up your content development, review and approval process and the related reports in policyIQ, let us know. We’re on board to help you with more effective communication!

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About stepheniebuehrle

Specializing in process optimization and system implementation, I am an information management professional and instructional designer serving as a policyIQ Product Director with Resources Global Professionals. I am responsible for new client configurations, ongoing implementation guidance, the policyIQ training program and managing the user experience. I have been at Resources since 2004. Before joining the policyIQ team, I enjoyed working as an independent consultant in the non-profit sector. Prior to that, I performed analyst services for a major brewer. What a great path I've been on! I am currently pursuing a Master's degree in Information and Learning Technologies.
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